Video: “Practice without sound theory will not scale”– invaluable lessons for model transformation

The following introduction doesn’t do justice to Dave Snowden’s presentation but there are some things that I felt I needed to say.

Having been an insurance broker for circa 30 years you acquire a broad “knowledge” of a wide range of industries and sectors. You also come to appreciate that there are common practices in one industry that can provide, if not the solution, then an outline of a solution in another. But, unless there is the means to communicate between industries and across sectors valuable lessons can be lost: information is transformed (and transformational) with effective communication…it should go without saying that this is also true of communications WITHIN an organisation.

In former roles, the process of learning about the business for which you were required to arrange appropriate cover, I came across variations of problems that I had seen in unrelated industries. When I did, I shared as much information as I could in the hope that this would help the client and assist me in gaining the trust and patronage of the prospective client. Sometimes this approach had the desired effect and everyone won as a result. I used to refer to it as “David’s handy hints”. I came to think of this a bit like a bee pollenating plants and, in some respects, this is a good analogy.

Having watched this fantastic presentation by Dave Snowden, I am delighted to have discovered a new term for and understanding of what it was I was doing: EXAPTATION

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