Do Zombies sleep?:: bankers are ‘kept awake’ by fears of new crisis | Herald Scotland


This shouldn’t come as a great surprise…no, not the fact that bankers have a conscience (the article doesn’t go that far and I doubt the research would have obtained a believable response)!!!

We are ALL worried about the impact of a  “global recession” but banking has been in a cultural crisis for years. Financial and political “mismanagement” led to a financial crisis that, without decisive action, has created a Social crisis.

Now, finding a solution IS something that is worth losing sleep over! But, on the evidence of the last few years the answers will not come from the people who brought us here…at our expense.

Another global recession triggering a catastrophic banking crisis is keeping bankers awake at night, according to a survey of the world’s banking industry from the Centre for the Study of Financial Innovation (CSFI).

The main cause of anxiety is the eurozone crisis, with the shock of a euro collapse liable to hit banks not just in Europe but in all major regions of the world, says CSFI’s annual Banking Banana Skins survey, produced in association with PwC.

via Bankers are ‘kept awake’ by fears of new crisis | Herald Scotland.

Transparency:: “the only lasting competitive advantage is extreme trust”


If TRANSPARENCY is viewed as a "threat" it presents itself as an OPPORTUNITY for competitors and new entrants.

Customers are Ignoring You

Image by ronploof via Flickr

This message should really be ALL the incentive that the “managers” of tired old Institutions need to remind them that, before they determined that the function of their role was to secure individual wealth and power, it was to oversee fulfilment of the purpose(s) for which the organisation was first created.

Discharging that responsibility would be such a departure for some that it could amount to a “disruptive strategy”!

Extreme trust.  This may be the strongest strategy of all, because it makes it likely your customers themselves will want you to succeed. Being proactively trustworthy (we call it “trustable”) requires you to watch out for your customer’s interest even when your customer isn’t paying attention. For instance, if you try to buy something from iTunes that you already bought, they’ll remind you that you already own it. Ditto Amazon. Extreme trust like this engages people’s natural impulse to show empathy, transcending the commercial domain of monetary incentives and tapping into the social domain of friendship, sharing, and reciprocity. And extreme trust should be even easier for a physical store to earn, because most people find it easier to trust other people they come face to face with.

via The Only Lasting Competitive Advantage Is Extreme Trust | Fast Company.