What to do if Collaborative Economy Marketplaces Are Disrupting Your Business


Where, oh where are the would-be future leaders in Financial Services? That isn’t those that are ‘struggling’ with decisions surrounding options 1 – 4, rather it is those who are looking at 5 & (particularly) 6 as a means of building sustainable resilience into their own model and sharing these properties with stakeholders, i.e. recognising the interconnected nature of business ecosystems. Read more of this post

Need to build [or restore] customer trust?:: Corporations must join the Collaborative Economy


JO has nicely summarised what I have (unknowingly, in the beginning) been mapping-out in my mind as a viable alternative to the unsustainable model(s) adopted by the insurance industry and wider Financial Services industry. All I need now is to identify the ‘risk leaders’ of tomorrow. If that sounds like you, please get in touch.Adopt the Collaborative Economy Value Chain

Right now, customers are sharing media and ideas on social technologies, in the near future, they’ll use similar technologies to share products and services, which will cause a ripple of impacts far more disruptive than what we’ve seen before.

[The Collaborative Economy is an economic model where ownership and access are shared between people, startups, and corporations]

Report: Corporations must join the Collaborative Economy | Web Strategy by Jeremiah Owyang | Social Media, Web Marketing.

Social Business structure: 100% complex


Over the last few years I have learned a great deal about the evolution of Social Media courtesy of Jeremiah Owyang, latterly of Altimeter Group. If he is interested to learn about the enabling properties and dangers of the complexity of digital inter-connectedness I would be glad to return the complement!

In the meantime I will stick to highlighting his work and using it to communicate the message that every system has a threshold of complexity the point of “critical complexity” and that the numerousness of the connections, in whichever “formation” illustrated below or in some other permutation, cannot grow without limit.

Here re some more Complexity Facts from Ontonix.

SO, to attain, retain and sustain a return on in vestment into “Social Business” requires much more than the innovative social tools and techniques from, such as, Jeremiah, Charlene, their colleagues and counterparts across the Globe.

…maybe one day Quantitative Complexity Management will be as “sexy” as Social Media!!?    

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