Public Sector: “complexity paralysis” – creator and casualties


No matter how you express it, in a dynamic (non-linear) system, that is, by definition complex, “what goes around comes around” – the “feedback loop” – complexity begets complexity until the system reaches breaking point – “critical complexity”.

But the closer the system operates to this point the more fragile and unstable it becomes.

Things can, do, get ugly, painful, dangerous and costly on a variety of levels and the impact is felt across domains.

Public Sector: “complexity paralysis” – creator and casualties Image by michael.heiss via Flickr A recent blog about procrastination led me to get this off my mind. It has been rattling around in there for some time… Ever had so much going on in your head that you don’t know what to do first? Too many tasks, too little time: which “master” to satisfy? Every issue or task has its own factors to consider: short term effect; long term impact. Assessing cause and effect or imagining problems, leading you to “f … Read More

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Public Sector: “complexity paralysis” – creator and casualties


Management of Complexity

Image by michael.heiss via Flickr

A recent blog about procrastination led me to get this off my mind. It has been rattling around in there for some time…

Ever had so much going on in your head that you don’t know what to do first?

Too many tasks, too little time: which “master” to satisfy?

Every issue or task has its own factors to consider: short term effect; long term impact.

Assessing cause and effect or imagining problems, leading you to “flit” – in rising desperation – from one task to another.

Imagining failure or ridicule.

Getting frustrated by your own inability to make progress and wrestling with the temptation to walk or run away.

Turning to a familiar “crutch”, such as alcohol, irrespective of health concerns.

Contemplating delegation to a potential scapegoat. “Parking” it (procrastinating) or dumping it all together.

Seeking out some trivial distraction to fool yourself that you are too busy…even just to satisfy yourself that you are doing something when, in reality, you are DOING NOTHING!

Come on be honest. You have experienced the scenario at some point in your personal or business life. But imagine (if you have to) your state of mind, if this is what you have to contend with in your working life day, after day, after day, after…

Our minds are dynamic complex systems and can – DO – reach “overload”. Falling performance, absenteeism, stress, breakdown, etc. Different for each individual but bad news all round; work; home; family; community.

Some workplaces are more prone to this scenario than others and the excessive complexity of organisations, such as those within the Public Sector in UK, that have responsibility for dealing with the effects of these stresses in our communities, are as sick – individually and collectively – as those they are trying to help! Read more of this post