Stakeholders and Complexity in the project management environment

Project management writings of the last few years suggest that ‘people skills’ and leadership are important attributes of a successful Project Manager and effective stakeholder management is definitely seen as a major item in delivering project success[2]. Within this emerging people centric paradigm, complexity theory helps us to understand the social behaviours of teams and the networks of people involved in and around a project. The idea of complexity applies equally to small in-house projects and large complicated programs; in this regard, ‘complexity’ is not a synonym for ‘complicated’ or ‘large’.