Customer Retention Analysis |
Retention analysis of customers of a retail bank |
Bank_Customer_Retention.pdf
|
Call Centre Analysis |
Identification of the sources of inefficiencies in a call centre |
Call_Centre_Analysis.pdf
|
Retail Bank Branch Profitability Analysis |
Using complexity analysis to assess the profitability of the branches of a retail bank |
Bank_Branch_Profitability.pdf
|
Budget Allocation Analysis |
Complexity-based allocation of budget for a government agency |
Budget_Allocation.pdf
|
Competitive Benchmarking |
Comparative analysis of a bank and four major competitors |
Competitive_Benchmarking.pdf
|